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Privacy Policy

Your privacy is important to us. Learn how Digital Allianz Academy collects, uses, and protects your personal information

Last Updated: January 2025

1. Overview

Digital Allianz Academy ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or use our services.

Important Notice

By using our services, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect several types of information from and about users of our services:

Personal Information

  • Name and contact information
  • Email address and phone number
  • Educational background
  • Professional experience
  • Payment information

Technical Information

  • IP address and location data
  • Browser type and version
  • Device information
  • Operating system
  • Website usage patterns

Course-Related Data

  • Course enrollment records
  • Assignment submissions
  • Progress tracking
  • Assessment results
  • Participation in discussions

Communication Data

  • Messages and inquiries
  • Support ticket information
  • Feedback and reviews
  • Survey responses
  • Marketing preferences

2.1 Information Collection Methods

We collect information through various methods:

  • Direct Collection: Information you provide when enrolling, contacting us, or using our services
  • Automatic Collection: Technical data collected through cookies and tracking technologies
  • Third-Party Sources: Information from payment processors, social media platforms, and educational partners

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Primary Purposes

  • Providing digital marketing courses and training services
  • Processing enrollments and payments
  • Delivering course materials and resources
  • Tracking your progress and performance
  • Providing mentorship and support
  • Issuing certificates upon course completion

3.2 Secondary Purposes

  • Placement assistance and job referrals
  • Internship program coordination
  • Marketing and promotional communications
  • Service improvement and research
  • Customer support and technical assistance
  • Legal compliance and fraud prevention

Learn & Earn Program

For our Learn & Earn Digital Marketing Program, we use your information to coordinate internship placements, track project assignments, calculate stipend payments (₹10,000+), and provide real agency experience.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Authorized Sharing

  • Service Providers: Trusted partners who assist in delivering our services
  • Payment Processors: Secure payment gateways for transaction processing
  • Technology Partners: Platforms for course delivery and communication
  • Placement Partners: Potential employers for job placement assistance (with your consent)

4.2 Legal Requirements

We may disclose your information when required by law, legal process, or government requests, or to protect the rights, property, and safety of Digital Allianz Academy, our users, or others.

Placement Assistance

With your explicit consent, we may share your resume, portfolio, and contact information with potential employers as part of our placement assistance program. You can opt-out of this sharing at any time.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5.1 Security Measures

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure hosting and backup systems
  • Staff training on data protection practices

5.2 Your Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Please notify us immediately of any unauthorized use.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Retention Periods

  • Course Records: 7 years after course completion
  • Payment Information: 3 years for tax and audit purposes
  • Marketing Data: Until you opt-out or withdraw consent
  • Technical Logs: 12 months for security and troubleshooting

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access

Right to know what personal information we have about you

Correction

Right to correct inaccurate or incomplete information

Deletion

Right to request deletion of your personal information

Portability

Right to receive your data in a portable format

Objection

Right to object to certain processing activities

Restriction

Right to restrict the processing of your information

To exercise these rights, please contact us using the information provided in the Contact section below.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and services.

8.1 Types of Cookies

  • Essential Cookies: Necessary for website functionality
  • Performance Cookies: Help us understand how visitors use our site
  • Functional Cookies: Remember your preferences and choices
  • Marketing Cookies: Used to deliver relevant advertisements

8.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our services.

9. Children's Privacy

Our services are intended for individuals who are at least 16 years old. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

10. International Data Transfers

As we operate in multiple countries (India, US, Canada, Australia), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Global Operations

Digital Allianz Academy operates in Bangalore, Hyderabad, Chennai, Pune, Delhi, Mumbai, and internationally in the US, Canada, and Australia. Data may be processed in any of these locations.

11. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Privacy Contact Information

Phone: 917259874115

Email: info@digitalallianzacademy.com

Website: www.digitalallianzacademy.com

We will respond to your privacy-related inquiries within 30 days